Privacy Policy

This policy explains how Crux Horizon approaches privacy when people visit our website, contact us, or interact with our company and products.

About Crux Horizon

Crux Horizon is a software company that develops digital products designed to simplify complex workflows. This company-level policy covers the Crux Horizon website and information provided directly to us. Individual products may have additional privacy policies describing their specific data practices.

Website Information

The Crux Horizon website is currently a static informational website. We do not use website forms to collect personal information. If our hosting provider automatically processes basic technical information, such as an IP address, browser type, or request time, that processing is governed by the provider's own practices and may be used to operate, secure, and maintain the hosting service.

Support Communications

When someone contacts Crux Horizon, we may receive the information they choose to provide, such as their name, email address, message, and details relevant to their enquiry. We use this information to respond, provide support, investigate issues, and improve our products and services. Please avoid sending information that is not necessary for your request.

Data Handling Principles

When Crux Horizon handles personal information, we aim to:

collect only information reasonably needed for a stated purpose;
use information in a manner consistent with that purpose;
limit access to people who reasonably need it;
retain information only for as long as reasonably necessary; and
apply reasonable safeguards appropriate to the information involved.

Third-Party Services

Crux Horizon may rely on third-party providers for services such as website hosting, email, software distribution, or business operations. These providers may process information under their own terms and privacy policies. Where appropriate, product-specific privacy information will identify services relevant to that product.

Cookies and Analytics

The Crux Horizon website does not currently set cookies or use analytics tools. If this changes, we will update this policy and provide any notice or choices required by applicable law.

Changes to This Policy

We may update this policy as our website, products, or practices develop. Any revised policy will be published on this page. Product-specific policies may be updated separately where appropriate.

Contact

For privacy questions or support enquiries, contact Crux Horizon at support@cruxhorizon.com.